FAQs

1. How can I place an order? To place an order on Solid&Dope, simply browse our website, select the items you love, choose your preferred size and color, and add them to your shopping cart. Once you're ready, proceed to checkout, enter your shipping information, and make a secure payment.

2. What payment methods do you accept? We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for your convenience.

3. How long will it take to receive my order? Delivery times may vary depending on your location and the shipping method chosen at checkout. Typically, orders within the United States arrive within 5-7 business days. International orders may take longer. For more precise delivery estimates, please refer to our Shipping & Delivery page.

4. Can I track my order? Yes, you can! Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment.

5. What is your return policy? We want you to be completely satisfied with your purchase. If you're not happy with your item, you can return it within 30 days of receiving your order. Please review our Return Policy for more details on the process.

6. Do you offer international shipping? Yes, we do! We ship to many countries worldwide. During the checkout process, you can select your country, and the shipping costs and delivery times will be calculated accordingly.

7. Are your products ethically made? Yes, we are committed to ethical production practices. We work with suppliers who provide fair wages and safe working conditions. We also strive to use sustainable materials and eco-friendly production methods whenever possible.

8. What if my item arrives damaged or defective? We take quality control seriously, but if you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue, whether through a replacement, refund, or exchange.

9. Can I change or cancel my order after it's been placed? To make changes or cancel your order, please reach out to our customer support team as soon as possible. If your order hasn't been shipped yet, we'll do our best to accommodate your request.

10. How can I contact your customer support? You can contact our friendly customer support team by emailing support@solidanddope.com or by visiting our Contact Us page for additional contact options. We're here to assist you with any questions or concerns you may have.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your shopping experience at Solid&Dope is enjoyable and hassle-free.